Vini che spettinano - Super Duper wines from Ligucibario

Tourism English

http://www.funkyenglish.com/page/tourism-vocabulary-1

http://www.funkyenglish.com/page/tourism-vocabulary-2

Business English: the art of politeness

http://www.dorisandbertie.com/goodcopybadcopy/2011/11/01/how-to-master-the-peculiarly-english-art-of-the-polite-command/

http://www.engvid.com/polite-business-english-complain-disagree/

http://www2.elc.polyu.edu.hk/cill/eiw/adjustmentletters.htm

http://www.itrainingexpert.com/pdf/user/content/Sample-Letter-on-How-to-Reply-to-a-Complaint-Letter.pdf

http://www.asampleletter.org/complaint-response-letter.html

http://everydaylife.globalpost.com/respond-customer-complaint-writing-19091.html

http://www.blairenglish.com/exercises/emails/exercises/email_complaint/email_complaint.html

http://www.dcielts.com/ielts-letters/a-letter-of-complaint-mobile-phone/

http://englishelxna1.wordpress.com/2012/11/29/practise-complaint-letters/

Our favourite hotel facilities and services

OUR FAVOURITE HOTEL FACILITIES AND SERVICES
business centre
swimming pool
spa
sauna and Jacuzzi
chill out room
gym
tour information point & maps
restaurant
firness centre
library
laundry service
concierge service
garden/park/terrace
free of charge parking facilities

OUR FAVOURITE HOTEL ROOM FEATURES
colour tv
cable tv
cd player
big work desk with lamp
coffee maker
individually controlled air conditioning
comfortable bed
king size bed
balcony
tile floor
bathroom with Italian bidet
lots of space
panoramic view
free of charge wi fi
hairdryer
jacuzzi
free mourning newspaper
shower