Dear Mr. Allen,

Thank you for your email of 1st September and the information you sent regarding the stock control system offered by your company. The system will certainly meet our requirements. However, there are some points that I would like to clarify before we go ahead and order the system.

Firstly, although you mentioned that the system has recently been updated, I wondered whether we might be eligible for a discount on any future upgrades.

Secondly, the installation and implementation period of three weeks, to which you refer in your letter, seems rather long. Is there any possibility of getting the system up and running on a shorter timescale?

I would be very grateful for a swift response to these queries, so that we can begin the process as soon as possible.

Thank you in advance for your assistance. I look forward to your reply.

Yours sincerely,

G. Sunland

Ms Georgia Sunland

Purchasing Manager