HOTEL JOB DESCRIPTIONS PART 1

Hotel Guest Experience Officer

https://operohotel.com/guest-experience-officer#:~:text=Job%20Responsibilities&text=Assist%20customers%20with%20problem%20resolution,products%20or%20services%20to%20customers.

https://www.omnitecsystems.com/omni/blog/guest-experience-manager-hotel 

https://en.wizbii.com/company/accor/job/hotel-guest-experience-manager

Hotel Front Desk Agent

https://resources.workable.com/hotel-front-desk-agent-job-description

https://careers.accor.com/global/en/job/front-office-agent-m-f-in-novotel-milano-linate-aeroporto-milan-italy-jid-10133

https://www.manatal.com/job-description/hotel-front-desk-agent-job-description

Informal to formal English exercise

Hello Mr. John Allen,

I got the email you sent on 1st September, and the stuff about the stock control system you make. It sounds great for us, but I want to check some things before we buy it. You said the system is bang up-to-date, but what happens if you update it again soon? Do we get money off the new one? You said it takes 3 weeks to install the system – that’s too long! Can’t you do it any quicker? Hope you can reply soon, we’re in a bit of a hurry.

Thanks,

Georgia Sunland

INVESTIGATING FINNISH BUSINESS CULTURE

https://finland.fi/

Produced by the Ministry for Foreign Affairs of Finland and published by the Finland Promotion Board

https://www.infofinland.fi/en/information-about-finland/cultures-and-religions-in-finland/finnish-customs

InfoFinland is a multi-language website providing vital information to people planning to move to Finland and to immigrants already living in the country. The website also helps authorities with multi-language communications.

https://www.expat-finland.com/living_in_finland/culture.html

Expat Finland: Finland in English. Made in Finland since 2004. Making moving to, living in & working in Finland easier

https://crossculture-academy.com/en/cultural-differences-finland/

B2B cross-cultural training services

https://planetdepos.com/trending/content/business-etiquette-finland

Court Reporting, Interpretation, and Trial Services

 

Formal vs informal English - corso BE

https://www.youtube.com/watch?v=hdKYl8Tg_FQ

http://www.engvid.com/writing-letters-formal-informal-english/

https://www.youtube.com/watch?v=llqPvcciKEM

https://www.cambridgeenglish.org/learning-english/activities-for-learners/c1w001-formal-and-informal-writing

https://www.bbc.co.uk/learningenglish/course/towards-advanced/unit-19/session-1

http://www.engvid.com/english-resource/formal-informal-english/



http://www.esl-lounge.com/student/reading/3r8-formal-informal-letter.php

http://www.autoenglish.org/writing/formalandinformalexercise.htm

https://www.flo-joe.co.uk/cae/students/writing/register/index.htm

https://eslflow.com/letterwriting.html

Corso Business English. Business letters and e-mails part 1

http://englishlessonsluisapuppo.blogspot.it/2016/11/corso-inglese-intermedio-ebt-business.html

REFERENCES

Our ref.:

Your ref.:

RECEIVER’S ADDRESS

Mr Tom Jones

Tom Jones ltd

Vdfvjs

Jgsjhf

Swer London (UK)

For the attention of Mr Jones

DATE

22/11/2016

Gg mm aa

OPENING SALUTATIONS

Dear Sirs,

Dear Sir,

Dear Madam,

Dear Sir/Madam,

Dear Mr Brown,

Dear Mrs Pitt,

Dear Miss Albertson,

Dear Ms Smith,

Hi/Dear Bob,

Hi/Dear Ann,

Hi/Dear Colleagues,

Hi/Dear Partners,

Hi/Dear All,

Ciao Ann,

SUBJECT

Dear Mr Jones,

Your letter dated 14^th November

thank you for your letter which I received yesterday………………………………

I look forward to hearing from you…

… in the near future

… soon

… as soon as possible (asap)

An early reply would be greatly appreciated

A prompt response would be greatly appreciated

We would be grateful if you could provide us an early reply

CLOSING SALUTATIONS

Dear Sirs,

Dear Sir,

Dear Madam,

Dear Sir/Madam,

Yours faithfully

Faithfully yours

Yours truly

Truly yours

Yours sincerely

Sincerely yours

Best/kind/= regards

Best wishes

All the best

INFORMAL We’ll get together next month in Berlin

FORMAL We will meet next month in Berlin

INFORMAL if you need further info, drop me a line

FORMAL if you require further information, please do not hesitate to contact me/us

VERY FORMAL Should you require further information, please do not hesitate to contact me/us

LANGUAGE FUNCTION: STARTING

With reference to our phone call,

Further to our phone call,

I am writing (in order) to… enquire/ask about

We acknowledge receipt of your letter

Thank you for your letter…

Thanks for your note…

This is to inform you that…

+ I am pleased/delighted to inform you that…

-      I regret to inform you that…

-      I am sorry to inform you that…

MAKING A REQUEST

Could you be so kind as to let me know…

Could you please/kindly let me know…

I would be grateful if you could let me know

Would you please let me know…

I need to know how you can…

(Please/Kindly) Let us know…

It would be appreciated if you could let us know…

Would you mind letting us know…

Please find attached/enclosed the invoices…

10/11/2016

Mm gg aa

The 22nd of November 2016

22nd November 2016

November the 22nd, 2016

November 22nd, 2016

Genoa,

https://www.engvid.com/how-to-write-professional-emails-in-english/#quiz