CORSI SEDAPTA - FLOW CHART

 

1. Pre-Sales and Marketing: Initially, the sales team demonstrates the software capabilities to potential clients, suggesting necessary efforts and costs associated with the desired improvements. Once the customer reviews and approves the proposal, the project is set to commence.
2. Analysis Phase: The process begins with a comprehensive analysis of customer requirements to document essential information. The sales team coordinates with the customer to gather specific needs and expectations, ensuring a clear understanding before advancement to technical implementation.
3. Technical Phase: In this phase, discussions about hardware requirements are held with the ICT team to prepare the necessary environments. The Sedapta suite is installed in both quality and production environments. Applications are then configured based on the customer's unique needs.
4. Solution Development and Testing: After configuration, the company works closely with the customer to customize the setup as per their specifications. This involves running functional acceptance tests and identifying test cases for thorough evaluation. Site acceptance tests are also conducted with site personnel to validate the solution's effectiveness.
5. Go Live: Upon successful testing and confirmation that the solution meets customer expectations, the project moves to the GoLive phase. This marks the full deployment of the solution into the customer's operational environment.
6. Post-Go Live Support: Following the GoLive phase, a support period is activated. During this time, any change requests from the customer relating to features are addressed, ensuring ongoing satisfaction and performance optimization.

ANTONELLA

Firstly, we analyze the client's needs and document all the necessary information. After installing the Sedapta suite, we coordinate with the client to transfer their data. Then, we proceed with configuring all the applications, followed by calls with the client to customize the configuration according to their specific requirements. Next, we run tests with the client, and once everything meets their expectations, we proceed with the GoLive phase, followed by a support period.

ANDREA

pre sales

marketing phase

analysis phase

technical phase

solution developement

uat

eventually any change in the solution

go live

change request and support

SIMONE

request (customer/feature)

develop

test--

read specifications

identify test cases

test execution

ok/ko

 

DANIELA 

The customer asks to improve their processes

Sales department performs demo and delivery suggest efforts and costs

Customer reviews and approves the offer

Project starts

Solution development

Go live

MARCO

 

1) Analyze the customer requirements.

2) Discuss with ICT team about hardware requirements to prepare the environments.

3) Installation of the software in customer environments (quality and production).

4) Perform function acceptance test with the customer.

5) Perform site acceptance test with site plant people.

6) Go-live of the project and post go-live support.

EMILIO

The customer asks to improve their processes

Sales department performs demo and delivery suggest efforts and costs

Customer reviews and approves the offer

Project starts

Solution development

Go live