Un pdf
http://www.hotellerie-restauration.ac-versailles.fr/IMG/pdf/How_to_welcome.pdf
Un video
http://www.youtube.com/watch?v=ndmMzZb84vQ
https://www.youtube.com/watch?v=GLACfxlmfT4
https://www.youtube.com/watch?v=_mw9-uk_QFk&t=14s
Una presentazione/slide
http://www.slideshare.net/bhavna123/sequence-of-service-restaurants-presentation
Tre dialoghi
http://www.eslfast.com/robot/topics/restaurant/restaurant03.htm
Frasi utili
http://www.englisch-hilfen.de/en/words/restaurant.htm
Un ebook gratuito
http://www.restaurant-data.com/uploads/file/free_ebook/the_brilliant_basics_to_exceptional_service.pdf
Buon lavoro - Do a nice job!
Luisa Puppo
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